Look, we get it - privacy policies can be a total snooze-fest. But here's the thing: at Lumirath Spirex, we actually care about your data and want you to know exactly what we're doing with it. No legal mumbo-jumbo, just straight talk about how we collect, use, and protect your information.
This policy applies to our website, services, and any interactions you have with us. We're based in Toronto, Canada, so we follow PIPEDA regulations, which honestly aren't too shabby when it comes to protecting your rights.
Alright, so here's what we gather when you interact with us:
We're not just hoarding your data for fun. Here's what we actually do with it:
You know, actually doing the work you hired us for - running campaigns, creating content, managing your social media presence.
Sending updates, answering questions, sharing results. We won't spam you with random stuff though.
Making our services better based on what's working and what's not. Data-driven decisions, y'know?
Keeping records for tax purposes, contracts, and making sure we're following all the rules.
If you've opted in, we'll send occasional newsletters, case studies, or tips. You can unsubscribe anytime.
Understanding trends, measuring campaign performance, and optimizing strategies. It's literally what we do.
We're not in the business of selling your info. Period. But there are a few situations where we might need to share it:
Sometimes we work with trusted partners who help us deliver services - like email platforms, analytics tools, or payment processors. They're bound by strict confidentiality agreements and can only use your data for the specific purpose we've hired them for.
If the law says we gotta hand over information (like a court order or regulatory request), we have no choice. But we'll always push back on overly broad requests and let you know when legally permitted.
In the unlikely event we sell or merge with another company, your info might be part of that transfer. You'd be notified beforehand, and the same privacy protections would apply.
If you specifically ask us to share your info with someone (like a partner agency or consultant), we'll do that. But only with your explicit permission.
Yeah, we use cookies. Not the delicious kind, unfortunately. Here's what they do:
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Make the site actually work - can't be disabled | Session |
| Analytics Cookies | Help us understand how people use our site | 2 years |
| Marketing Cookies | Track ad performance, retarget visitors | 90 days |
| Preference Cookies | Remember your settings and choices | 1 year |
You can disable cookies in your browser settings, but heads up - some parts of the site might not work properly. Most browsers also let you clear cookies whenever you want.
Pro tip: We use tools like Google Analytics and Facebook Pixel. If you want to opt out of their tracking, check out their respective opt-out options or use browser extensions like uBlock Origin.
Security isn't just a checkbox for us - it's baked into everything we do. Here's how we protect your information:
All data transmitted to and from our site uses SSL/TLS encryption. That's the lock icon in your browser.
Data is stored on secure servers with regular backups and access controls. Not just anyone can peek at your files.
Only team members who need access to your data get it. Everyone signs confidentiality agreements.
We keep our systems patched and up-to-date to protect against known vulnerabilities.